Biotherm Freshness Duo (Sensitive Area Cream + Cherry Roll-On)

Product Benefits:

• Advanced & Safe Whitening Action: Powered by potent brightening agents like Dermawhite® WF C, Alpha Arbutin, and Vitamin C, this set effectively targets hyperpigmentation, unifies skin tone, and fades dark spots in both sensitive areas and underarms.

• Deep Moisture & Skin Rejuvenation: The Sensitive Area Cream deeply hydrates and rejuvenates the skin texture, leaving it soft and smooth. Meanwhile, the Roll-On utilizes Patch H2O technology to keep the underarm area moisturized without any stickiness.

• All-Day Sweat Protection & Freshness: The Whitening Deodorant Roll-On keeps your underarms dry and fresh all day long, eliminating odors with a delightful and refreshing Cherry fragrance.

• Soothes & Prevents Friction-Induced Darkening: Infused with Licorice Extract and skin-loving ingredients, the routine calms irritation and protects delicate skin from inflammation, which is a primary cause of skin darkening.

• Protective Barrier: Formulated with Titanium Dioxide in the cream to provide a gentle layer of protection, supporting the skin's defense against external friction.

• Perfect for All Skin Types: Gentle, safe, and specifically formulated to be highly compatible even with the most delicate and sensitive skin types.

How to Use:

• Biotherm Whitening Cream for Sensitive Area: Clean and dry the sensitive area thoroughly. Apply an adequate amount of the cream and massage gently in a circular motion until fully absorbed. For best results, use twice daily (morning and evening).

• Biotherm Whitening Deodorant Roll-on (Cherry): Apply daily to clean, dry underarms. Roll on evenly after showering and allow it to dry completely for a few seconds before getting dressed to enjoy non-stop freshness and protection.

Why This Routine?

Because delicate areas require a specialized, non-irritating care system that works hand-in-hand. This Biotherm duo perfectly bridges the gap between intensive whitening and essential daily hygiene. While the cream actively works to repair, hydrate, and lighten sensitive areas, the roll-on keeps your underarms continuously bright, fresh, and protected against sweat with a sweet cherry scent. Adopting this routine ensures your skin stays evenly-toned, velvety-soft, and confidently fresh every single day!

Our Return Policy

You have 14 days from the date you receive your item to request a return.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
A receipt or proof of purchase is also required.

How to Request a Refund

1.Contact Us:
   Email our Customer Service at [info@dermanovaeg.com](mailto:info@dermanovaeg.com) or contact us via Instagram/Facebook within 7 working days
2. Provide Details:
   Include your order number, email address, and a photo or video showing the issue.
3.Return & Refund:
   We’ll arrange for collection. Once the item is returned in its original, unopened packaging, you can choose between a refund or replacement

How to Place an Order

1. Add to Cart:
   Browse our products and add your desired items to your shopping cart.
2. Checkout:
   Enter your shipping and payment information.
3. Review & Confirm:
   Double-check all details including products, prices, and shipping costs.
4. Submit Order:
   Click “Submit” to complete your purchase securely. You’ll receive a confirmation email shortly after.

Detailed Eligibility and Conditions

1. Requirements for All Returns

To qualify for a return or exchange, the following conditions must be met:

 The item must be unused and unopened.
 It must be in the same condition that you received it.
 The original packaging must be intact.
 A receipt or proof of purchase is required.

2. Valid Reasons for Return

We accept returns only in the following cases:

Wrong Item Received: The product you received does not match your order.
 Defective or Damaged Item: The product is damaged, leaking, or faulty upon arrival.

3. Final Sale / Non-Returnable Items

All skin and hair care products are final sale once opened or used.
We cannot accept returns on opened items due to health and safety standards.