Biotherm Eye contour serum 15ml

Product Benefits:

• Safe “Botox-like” Effect:
  Formulated with Acetyl Hexapeptide-8 to relax expression lines and reduce the depth of wrinkles.
• Instant Brightening & Lightening:
  Targets dark circles and helps even out the under-eye skin tone.
• Anti-Puffiness Action:
  Reduces fluid buildup and minimizes under-eye bags thanks to energizing caffeine.
• Deep, Long-Lasting Hydration:
  Prevents dryness and leaves the delicate under-eye area soft and velvety all day.
• Cell Renewal Boost:
  Supports natural collagen production with retinol and hydrolyzed collagen.

 How to Use:
Apply Biotherm Eye Serum twice daily, morning and evening.
Roll the metal applicator from the inner corner outward, then gently massage with your fingertip to enhance absorption and maximize results.
For extra cooling and effectiveness, you can store it in the refrigerator.

 Active Ingredients:

• Retinol
• Acetyl Hexapeptide-8
• Caffeine
• Sodium Hyaluronate
• Niacinamide (Vitamin B3)
• Hydrolyzed Collagen

 Size:15 ml

Our Return Policy

You have 14 days from the date you receive your item to request a return.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
A receipt or proof of purchase is also required.

How to Request a Refund

1.Contact Us:
   Email our Customer Service at [info@dermanovaeg.com](mailto:info@dermanovaeg.com) or contact us via Instagram/Facebook within 7 working days
2. Provide Details:
   Include your order number, email address, and a photo or video showing the issue.
3.Return & Refund:
   We’ll arrange for collection. Once the item is returned in its original, unopened packaging, you can choose between a refund or replacement

How to Place an Order

1. Add to Cart:
   Browse our products and add your desired items to your shopping cart.
2. Checkout:
   Enter your shipping and payment information.
3. Review & Confirm:
   Double-check all details including products, prices, and shipping costs.
4. Submit Order:
   Click “Submit” to complete your purchase securely. You’ll receive a confirmation email shortly after.

Detailed Eligibility and Conditions

1. Requirements for All Returns

To qualify for a return or exchange, the following conditions must be met:

 The item must be unused and unopened.
 It must be in the same condition that you received it.
 The original packaging must be intact.
 A receipt or proof of purchase is required.

2. Valid Reasons for Return

We accept returns only in the following cases:

Wrong Item Received: The product you received does not match your order.
 Defective or Damaged Item: The product is damaged, leaking, or faulty upon arrival.

3. Final Sale / Non-Returnable Items

All skin and hair care products are final sale once opened or used.
We cannot accept returns on opened items due to health and safety standards.