Biotherm Brightening Duo (Whitening Cleansing Foam + Vitamin C Serum)

Achieve a glowing, luminous complexion with the powerful Biotherm Duo, specifically designed to deep clean, brighten, and unify your skin tone.

Why Choose This Bundle?

This set provides a complete treatment for dullness and uneven texture:

• Biotherm Whitening Cleansing Foam: More than just a cleanser; it provides deep purification while actively brightening and hydrating your skin, leaving it refreshed and radiant.

• Biotherm Vitamin C Serum: A potent formula that works to even out skin tone and fade discolorations. It effectively minimizes enlarged pores and deeply hydrates, giving your skin a plumper, more youthful, and vibrant appearance.

How to Use:

1. Cleanse: Use Biotherm Whitening Foam daily, every morning and evening, on damp skin.

2. Treat: Apply three drops of Biotherm Vitamin C Serum every evening to your face and neck, then massage gently until fully absorbed.

Expert Tip:

"Never skip your sunscreen in the morning! While Vitamin C boosts skin vitality, it requires UV protection to prevent pigmentation from returning. Also, we recommend storing your serum in a cool, dark place to maintain the stability and potency of its active ingredients."

Our Return Policy

You have 14 days from the date you receive your item to request a return.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
A receipt or proof of purchase is also required.

How to Request a Refund

1.Contact Us:
   Email our Customer Service at [info@dermanovaeg.com](mailto:info@dermanovaeg.com) or contact us via Instagram/Facebook within 7 working days
2. Provide Details:
   Include your order number, email address, and a photo or video showing the issue.
3.Return & Refund:
   We’ll arrange for collection. Once the item is returned in its original, unopened packaging, you can choose between a refund or replacement

How to Place an Order

1. Add to Cart:
   Browse our products and add your desired items to your shopping cart.
2. Checkout:
   Enter your shipping and payment information.
3. Review & Confirm:
   Double-check all details including products, prices, and shipping costs.
4. Submit Order:
   Click “Submit” to complete your purchase securely. You’ll receive a confirmation email shortly after.

Detailed Eligibility and Conditions

1. Requirements for All Returns

To qualify for a return or exchange, the following conditions must be met:

 The item must be unused and unopened.
 It must be in the same condition that you received it.
 The original packaging must be intact.
 A receipt or proof of purchase is required.

2. Valid Reasons for Return

We accept returns only in the following cases:

Wrong Item Received: The product you received does not match your order.
 Defective or Damaged Item: The product is damaged, leaking, or faulty upon arrival.

3. Final Sale / Non-Returnable Items

All skin and hair care products are final sale once opened or used.
We cannot accept returns on opened items due to health and safety standards.