Biotherm Acne-Free Duo (Acne Foam + Acne Gel)

Say Goodbye to Imperfections and Embrace the Clarity You Deserve!

Why is this duo the best choice for your skin? This combination is specifically designed to target acne at its source while maintaining a healthy skin balance:

• Biotherm Acne Cleansing Foam: An exceptional cleanser that treats acne and deeply purifies the skin. It effectively balances oil secretion without causing any dryness, leaving your skin feeling fresh and comfortable.

• Biotherm Acne Treatment Gel: A powerful formula that targets active breakouts and minimizes enlarged pores. It also doubles as a lightweight nightly moisturizer that absorbs instantly, leaving no greasy residue.

How to Use:

• Step 1: Cleansing (Morning & Evening): Apply the Acne Cleansing Foam to a wet face. Gently massage the lather in circular motions, then rinse thoroughly with lukewarm water.

• Step 2: Treatment (Nightly): Apply a thin layer of the Acne Treatment Gel directly to affected areas or across the entire face (for very oily skin). Massage gently until fully absorbed.

Expert Tip:

"The secret to clearing acne is consistency. Never pick or touch your breakouts, and use this duo regularly to prevent blackheads and whiteheads before they even form. Thanks to the power of Niacinamide, you will also notice a significant improvement in the appearance of post-acne marks and scars over time.

Our Return Policy

You have 14 days from the date you receive your item to request a return.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
A receipt or proof of purchase is also required.

How to Request a Refund

1.Contact Us:
   Email our Customer Service at [info@dermanovaeg.com](mailto:info@dermanovaeg.com) or contact us via Instagram/Facebook within 7 working days
2. Provide Details:
   Include your order number, email address, and a photo or video showing the issue.
3.Return & Refund:
   We’ll arrange for collection. Once the item is returned in its original, unopened packaging, you can choose between a refund or replacement

How to Place an Order

1. Add to Cart:
   Browse our products and add your desired items to your shopping cart.
2. Checkout:
   Enter your shipping and payment information.
3. Review & Confirm:
   Double-check all details including products, prices, and shipping costs.
4. Submit Order:
   Click “Submit” to complete your purchase securely. You’ll receive a confirmation email shortly after.

Detailed Eligibility and Conditions

1. Requirements for All Returns

To qualify for a return or exchange, the following conditions must be met:

 The item must be unused and unopened.
 It must be in the same condition that you received it.
 The original packaging must be intact.
 A receipt or proof of purchase is required.

2. Valid Reasons for Return

We accept returns only in the following cases:

Wrong Item Received: The product you received does not match your order.
 Defective or Damaged Item: The product is damaged, leaking, or faulty upon arrival.

3. Final Sale / Non-Returnable Items

All skin and hair care products are final sale once opened or used.
We cannot accept returns on opened items due to health and safety standards.