Biotherm Acne set ( Acne foam + toner + Acne Gel)

An essential 3-step daily regimen scientifically formulated for oily and combination acne-prone skin. This target routine works in synergy to purify pores, regulate excess sebum production, and combat stubborn blemishes, leaving your skin clear, balanced, and perfectly shine-free.

Biotherm Facial Cleansing Foam For Acne Prone Skin (200 ml)

• The Benefit: Gently cleanses and purifies, washing away impurities and excess sebum without drying out your face.

• The Magic: Infused with Niacinamide and Aloe Vera to soothe inflammation and regulate oil from the very first wash.

Biotherm Toner For Acne Prone Skin (200 ml)

• The Benefit: Removes deep-seated impurities, refines pores, and restores skin's natural balance.

• The Magic: Features Patch20® and Cucumber Extract to deeply hydrate and calm redness.

Biotherm Acne Prone Skin Gel (50 ml)

• The Benefit: A lightweight, non-greasy gel designed specifically to fight acne and reduce sebum production.

• The Magic: Powered by Salicylic Acid, Lactic Acid, and Niacinamide to clear blemishes and prevent future breakouts.

How to Use for Best Results:

• Step 1 (Morning & Night): Wash with the Cleansing Foam to clear pores and reduce oiliness.

• Step 2 (Morning & Night): Apply the Toner to a cotton pad and sweep across your face to normalize skin balance.

• Step 3 (Morning & Night): Apply the Skin Gel to target areas or the entire face to treat breakouts and control shine.

Our Return Policy

You have 14 days from the date you receive your item to request a return.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
A receipt or proof of purchase is also required.

How to Request a Refund

1.Contact Us:
   Email our Customer Service at [info@dermanovaeg.com](mailto:info@dermanovaeg.com) or contact us via Instagram/Facebook within 7 working days
2. Provide Details:
   Include your order number, email address, and a photo or video showing the issue.
3.Return & Refund:
   We’ll arrange for collection. Once the item is returned in its original, unopened packaging, you can choose between a refund or replacement

How to Place an Order

1. Add to Cart:
   Browse our products and add your desired items to your shopping cart.
2. Checkout:
   Enter your shipping and payment information.
3. Review & Confirm:
   Double-check all details including products, prices, and shipping costs.
4. Submit Order:
   Click “Submit” to complete your purchase securely. You’ll receive a confirmation email shortly after.

Detailed Eligibility and Conditions

1. Requirements for All Returns

To qualify for a return or exchange, the following conditions must be met:

 The item must be unused and unopened.
 It must be in the same condition that you received it.
 The original packaging must be intact.
 A receipt or proof of purchase is required.

2. Valid Reasons for Return

We accept returns only in the following cases:

Wrong Item Received: The product you received does not match your order.
 Defective or Damaged Item: The product is damaged, leaking, or faulty upon arrival.

3. Final Sale / Non-Returnable Items

All skin and hair care products are final sale once opened or used.
We cannot accept returns on opened items due to health and safety standards.