Biotherm Acne set ( Acne foam + Mask +Gel)

An intensive 3-step anti-acne and purifying regimen tailored for oily and combination skin. This target routine works in synergy to eliminate breakouts, deeply detoxify pores, and regulate excess sebum for a clear, healthy, and shine-free complexion.

Biotherm Facial Cleansing Foam For Acne Prone Skin (200 ml)

• The Benefit: Gently cleanses and purifies, washing away impurities and excess sebum without drying out your face.

• The Magic: Infused with Niacinamide and Aloe Vera to soothe inflammation and regulate oil from the very first wash.

Biotherm Facial Charcoal Mask (200 gm)

• The Benefit: Acts like a magnet to absorb toxins, blackheads, and dead skin cells for a deep detox.

• The Magic: Packed with Charcoal Powder and Hyaluronic Acid to purify and moisturize for a smooth, matte finish.

Biotherm Acne Prone Skin Gel (50 ml)

• The Benefit: A lightweight, non-greasy gel designed specifically to fight acne and reduce sebum production.

• The Magic: Powered by Salicylic Acid, Lactic Acid, and Niacinamide to clear blemishes and prevent future breakouts.

How to Use for Best Results:

• Step 1 (Morning & Night): Wash with the Cleansing Foam to clear pores and reduce oiliness.

• Step 2 (Morning & Night): Apply the Skin Gel to target areas or the entire face to treat acne.

• Step 3 (2-3 Times a Week): Apply the Charcoal Mask evenly, leave it to dry, then rinse off for a deep detox.

Our Return Policy

You have 14 days from the date you receive your item to request a return.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
A receipt or proof of purchase is also required.

How to Request a Refund

1.Contact Us:
   Email our Customer Service at [info@dermanovaeg.com](mailto:info@dermanovaeg.com) or contact us via Instagram/Facebook within 7 working days
2. Provide Details:
   Include your order number, email address, and a photo or video showing the issue.
3.Return & Refund:
   We’ll arrange for collection. Once the item is returned in its original, unopened packaging, you can choose between a refund or replacement

How to Place an Order

1. Add to Cart:
   Browse our products and add your desired items to your shopping cart.
2. Checkout:
   Enter your shipping and payment information.
3. Review & Confirm:
   Double-check all details including products, prices, and shipping costs.
4. Submit Order:
   Click “Submit” to complete your purchase securely. You’ll receive a confirmation email shortly after.

Detailed Eligibility and Conditions

1. Requirements for All Returns

To qualify for a return or exchange, the following conditions must be met:

 The item must be unused and unopened.
 It must be in the same condition that you received it.
 The original packaging must be intact.
 A receipt or proof of purchase is required.

2. Valid Reasons for Return

We accept returns only in the following cases:

Wrong Item Received: The product you received does not match your order.
 Defective or Damaged Item: The product is damaged, leaking, or faulty upon arrival.

3. Final Sale / Non-Returnable Items

All skin and hair care products are final sale once opened or used.
We cannot accept returns on opened items due to health and safety standards.